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Who am I

"Rachel Stevens Holistic Therapy".

The website address is: www.rachelstevensholistictherapy.com

The Information we collect

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How we collect information

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why such information is collected

 

We collect such Non-personal and Personal Information for the following purposes:

 

•To provide and operate the Services;

•To provide our Users with ongoing customer assistance and technical support;

•To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

•To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

•To comply with any applicable laws and regulations.

 

How information is stored

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How we communicate with site visitors

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How we use cookies and other tracking tools

 

Standard uses for browser cookies

 

Website servers set cookies to help authenticate the user if the user logs in to a secure area of the website. Login information is stored in a cookie so the user can enter and leave the website without having to re-enter the same authentication information over and over.

 

The server also uses session cookies to store information about user page activities so users can easily pick up where they left off on the server's pages. By default, web pages really don't have any 'memory'. Cookies tell the server what pages to show the user so the user doesn't have to remember or start navigating the site all over again.

 

Cookies act as a sort of “bookmark” within the site. Similarly, cookies can store ordering information needed to make shopping carts work instead of forcing the user to remember all the items the user put in the shopping cart.

 

Persistent or tracking cookies are also employed to store user preferences. Many websites allow the user to customize how information is presented through site layouts or themes. These changes make the site easier to navigate and/or let the user leave a part of the user's “personality” at the site.

 

For further information please go to https://allaboutcookies.org/? to see what cookies are and how to manage them.

 

Rachel Stevens Holistic Therapy uses the following cookies:

 

Cookie Name: XSRF-TOKEN

Purpose: Cookie for fraud detection of calls

Duration: Session

Cookie Type: Essential

Cookie Name: hs

Purpose: Security Cookie for Hive (legacy)

Duration: Session

Cookie Type: Essential

Cookie Name: svSession

Purpose: Cookie for security, stability, and core site function

Duration: 12 months

Cookie Type: Essential

Cookie Name: SSR-caching

Purpose: Performance cookie for rendering

Duration: 24 hours

Cookie Type: Essential

 

Cookie Name: TS*

Purpose: Cookies for attack detection

Duration: Session

Cookie Type: Essential

 

Cookie Name: bSession

Purpose: Used for system effectiveness measurement

Duration: 24 hours

Cookie Type: Essential

 

Cookie Name: fedops.logger.sessionId

Purpose: Tracking session errors and issues (resilience)

Duration: 12 months

Cookie:Type: Essential

Cookie Name: _wixAB3|*

Purpose: Cookie for site experiments

Duration: 6 months

Cookie Type: Essential

 

Cookie Name: server-session-bind

Purpose: Cookie for API protection

Duration: Session

Cookie Type: Essential

 

Cookie Name: client-session-bind

Purpose: Cookie for API protection

Duration: Session

Cookie Type: Essential

 

Cookie Name: oAuthState

Purpose: Session cookie for identification

Duration: Session

Cookie Type: Essential

 

Cookie Name: wixSession

Purpose: Cookie for security, stability, and core site function

Duration: 12 months

Cookie Type: Essential

 

Cookie Name: sec-fetch-unsupported

Purpose: Used to indicate browser limitations preventing the enabling of site security features

Duration: Session

Cookie Type: Essential

 

There is also an option to “opt out” of the cookies via the banner.

 

The following links explain how to access cookie settings in various browsers:

•Cookie settings in Firefox:  http://support.mozilla.com/en-US/kb/Enabling%20and%20disabling%20cookies

•Cookie settings in Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

•Cookie settings in Google Chrome: http://www.google.com/support/chrome/bin/answer.py?answer=95647

•Cookie settings in Safari (OS X): http://support.apple.com/kb/PH17191?viewlocale=en_US&locale=en_US

•Cookie settings in Safari (iOS): https://support.apple.com/en-us/HT201265

•Cookie settings in Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en&oco=0

 

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

Form Data

Form Data such as name, email and contact details will solely be used for the purpose of service enquiries made by the site visitor. Information is kept securely and within the business. Rachel Stevens Holistic Therapy does not share this information (except for site functionality) and will delete upon request, as needed.

 

TERMS AND CONDITIONS

 

Ownership and Binding Terms:

Rachel Stevens is the sole person who operates the site and by using the site constitutes a binding agreement.

 

User Requirements: People aged over 16 are permitted to use Rachel Stevens Holistic Therapy.

 

Key Commercial Terms: The services pricing is clearly defined under the Services section, payment methods are via electronic payment (including credit card, debit card, PayPal), and subscription the terms are defined within the service.

 

Refund and Cancellation Policy: Bookings can be cancelled up to 48 hours prior to the appointment.

 

Retention of Right to Change Offering: Rachel Stevens Holistic Therapy may change or stop providing services or features without prior notice.

 

Intellectual Property: All materials, logos, and content on the site are exclusive property to Rachel Stevens Holistic Therapy.

 

Right to Suspend or Cancel Accounts: Rachel Stevens retains the ability to terminate user access for violations of the terms or applicable laws.Indemnification and Limitation of Liability: Rachel Stevens Holistic Therapy holds no liability for damages caused to any user.

©2026 by Rachel Stevens Holistic Therapy. Proudly created with Wix.com

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